Contact Information (name, email, phone)
Account Credentials (username, password)
Payment Details (processed via secure gateways)
Communications (support tickets, emails)
IP addresses & device information
Browser type & operating system
Pages visited & session duration
Cookies & tracking technologies (see Section 5)
We process information to:
Provide and maintain our services
Process transactions and send receipts
Improve user experience and develop new features
Communicate about updates, security alerts, and support
Prevent fraud and comply with legal obligations
We rely on:
Consent (for newsletters, cookies)
Contractual Necessity (to fulfill orders)
Legitimate Interests (site optimization, security)
Legal Compliance (tax obligations, fraud prevention)
We may share data with:
Payment processors (Stripe, PayPal)
Cloud service providers (AWS, Google Cloud)
Analytics services (Google Analytics)
Marketing platforms (Mailchimp)
When required by law or to protect rights
All third parties must comply with our privacy standards.
We use:
Essential Cookies (site functionality)
Analytics Cookies (usage statistics)
Marketing Cookies (personalized ads)
You can manage preferences via browser settings or our cookie banner.
We retain personal data:
For active accounts: Until deletion request
Transaction records: 7 years for tax purposes
Inactive accounts: 3 years before deletion
You may:
Access, correct, or delete your data
Restrict or object to processing
Request data portability
Withdraw consent (without affecting prior processing)
Lodge complaints with supervisory authorities
Data may be transferred globally with appropriate safeguards:
EU-US Data Privacy Framework
Standard Contractual Clauses
Binding Corporate Rules
We do not knowingly collect data from children under 16. Parents may contact us to remove such information.
We implement:
SSL/TLS encryption
Regular security audits
Access controls
Two-factor authentication options
We will notify users of material changes via email or site notices.
For privacy requests:
📧 Email: [email protected]